Lead capture & follow-up · Albany and the Capital Region

Stop losing leads you already paid for

The first business to reply usually wins the job. We set up instant alerts, quote builders, booking, and follow-up texts and emails, so no inquiry goes cold.

or call Michael: (518) 460-1010

Run by a local business ownerYou work with Michael directlyNo long contractsPlain-English reports

Lead follow-upNew inquiry from your website

New lead: kitchen remodel quote, Clifton Park. Sent to your phone in 4 seconds.

Hi Dana, thanks for reaching out! Here's a link to pick a time for your free estimate.

Thursday at 10 works.

Booked. Reminder texts scheduled.

Illustration with a fictional business

Sound familiar?

What owners tell us

"Leads come in while you're busy, and by the time you call back they've hired someone else."

"Quotes go out and you never follow up."

"Leads are scattered across email, texts, voicemail, and Facebook messages."

What you get

Lead Capture & Follow-Up, done for you

Instant alerts

Every new inquiry reaches your phone in seconds, with the details.

Quotes customers can get themselves

An estimate builder that answers the price question and captures the lead.

Follow-up you approve

Texts and emails that go out on time, written in your voice.

One place for every lead

Forms, calls, and booking connected to your CRM or a simple pipeline.

How it works

Three steps, no guesswork

Get your free score

See where you stand on Google, in AI answers, and on your website in about a minute.

Get a written plan

Michael reviews your results with you and puts the scope and a fixed price in writing.

We do the work

You approve what goes live, and get plain-English results every month.

Michael Carlson and Laiala in Cooperstown, New York

Who you'll work with

"Every marketing dollar I've spent has had to produce sales. That's the standard I hold your marketing to."

I'm Michael Carlson. I've owned Atlantic Flagpole since 2008 and co-founded The Christmas Guys, so I know what it's like when the phone doesn't ring. You'll work with me directly, not an account manager.

Where we work

Serving the Capital Region

AlbanyTroySchenectadySaratoga SpringsClifton ParkColonieLathamBethlehemEast GreenbushGuilderlandGlens FallsAmsterdam

Plus local businesses across the US. Meetings are by phone or video.

Questions

Before you decide

Will follow-ups feel spammy?

No. You approve every message, and they stop as soon as the customer replies or books.

Do I need a CRM?

No. We can connect the one you use or set up a simple pipeline.

Can customers price the job themselves?

Yes. An estimate builder shows a price range based on your pricing rules.

What does texting cost?

Texting platforms charge small monthly and per-message fees. Your proposal lists them before you commit.

How fast is setup?

Most systems are live in 2 to 4 weeks.

See where you stand, free

Your free score takes about a minute. If it shows problems worth fixing, Michael will tell you how, with no pressure.